15 November 2022

Christmas is right around the corner, and we couldn’t be more excited. Most garden centres have transformed their stores into Winter Wonderlands, showing off the latest Christmas trends. Are you hosting a Christmas Grotto or Christmas Workshop this year? Are you still handling your Grotto and Workshop tickets manually? Stop wasting your time & money and start selling your Grotto tickets online!

Most of our UK customers are hosting events during Christmas, like a Grotto or special-themed dinners. We noticed most of our customers were still taking bookings manually and trying to process everything in Excel sheets. Read this article, because you can quickly sell tickets online via our platform. 


Time-consuming process

Selling tickets at the garden centre can be time-consuming: "You need to track payments, keep an eye on capacity and ensure the staff are trained well. One garden centre called every customer to confirm a booking and invited them to visit the centre to finalise the payment. Very time-consuming, and not the smooth experience you want to offer customers."

Over the past few years, many garden centres have used our ticketing system on our platform and enjoyed the features and the time and effort they’ve saved. Save time and money by selling tickets online.

Organise an event

How can I sell tickets online? Is this complicated, and how does it work? Let’s answer all these questions, so you’re confident about selling tickets online. “Our Garden Connect Platform contains an automated system to monitor capacity, makes extensive reporting and secure online payments via most providers. Customers can select any upsells they want to add, like allergies, themes, and names of children attending the Grotto. You can customise it as much as you want."

We also cover this topic extensively in the Garden Connect Academy. Do you want more information on how to set up your own event? Please contact us by e-mail or phone. 

Easy entrance via free-to-use app

How do customers attend the event at the garden centre? Attendees receive a confirmation e-mail once they’ve bought a ticket. This ticket contains a barcode. Customers need to show their tickets on their phones or print the PDF confirmation. "A staff member can scan a barcode with our free-to-use app and will immediately see all information about that specific booking, like event date, event start time, ticket price and order date. This saves time and is a great way of giving customers a good experience."

Watch this Garden Connect Academy video for more information on how to use the scan app.

Suitable for any garden centre event

Apart from Grotto tickets, you can use our ticketing system for any event, including workshops, coach trips, circuses, ice rinks, and recurring bookings in restaurants. Visit our Online Ticketing page for a free demo. If you have any questions, please contact us by phone or email:

(+44) 203 475 5541

Sell Grotto tickets online via our ticketing system
Rebel Moojen

This article is written by:

Rebel Moojen

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